Recent Lag issues

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This topic contains 7 replies, has 4 voices, and was last updated by  Satchmo 10 years, 5 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 2, 2014 at 6:36 pm #74088

    Satchmo
    Keymaster

    Hi Guys,

    First of all, I’m really sorry that in recent months we have been experiencing weird bouts of lag and other network related issues.

    it’s nothing to do with the software or the service, but to do with increased load in traffic in the same datacenter.

    I have purchased a more powerful server from a different provider and switched the main FCC chat server to run on it.

    If you’re currently experiencing lag issues on your server, please switch to the FCC server and see if you’re still affected.

    I will make all server owners OP+ on the FCC Server for the testing period.

    If the new provider is more stable than the current one I will switch all servers to the new provider in the next few days.

    November 2, 2014 at 10:52 pm #74089

    Dori Richard
    Participant

    I cant get into chatroom anymore what is going on. I cant even download anymore..
    Twi 77

    November 2, 2014 at 10:54 pm #74090

    Dori Richard
    Participant

    I get this when I try to download the client
    This page can’t be displayed

    •Make sure the web address http://www.funchatcam.com is correct.
    •Look for the page with your search engine.
    •Refresh the page in a few minutes.
    twi

    November 2, 2014 at 11:29 pm #74091

    kaotic50
    Participant

    i cannt get into at all either.
    No error messages nothing

    November 5, 2014 at 2:34 pm #74092

    VapeKrazy
    Participant

    We tested over on FCC and there definitely is a huge improvement. No choppy audio and/or video.

    Can’t wait for the transition to the new server now. 🙂

    November 5, 2014 at 3:33 pm #74093

    Satchmo
    Keymaster

    Ok seems like the newer server is the answer. I’ll work out a plan in the next 24 hours to move the remaining chat servers to the new box.

    For users that are having issues updating/downloading the client:

    Please keep trying and be patient, a client on one of my XP machines took a few times to complete the download before starting up. I will also be moving the client downloads to a different server too to make sure that it speeds up.

    Alternatively please try this link: http://www.funchatcam.com/download/client/funchat%20client.application

    If you still have issues, please send me a message and I’ll do my best to help and possibly arrange a time when I can remote connect to help you.

    November 5, 2014 at 9:44 pm #74107

    Dori Richard
    Participant

    this is what I get when I came home sunday night and I just find this on a diff site.
    just letting you know what I find on my end.. twi
    http://www.funchatcam.com/download/client/
    http://www.funchatcam.com
    Funchatcam
    Name: Funchatcam
    Version: 4.0.1.6
    Publisher: http://www.funchatcam.com
    The following prerequisites are required:
    •Windows Installer 4.5
    •Microsoft .NET Framework 4 (x86 and x64)
    If these components are already installed, you can launch the application now. Otherwise, click the button below to install the prerequisites and run the application.

    Install

    November 8, 2014 at 12:26 am #74146

    Satchmo
    Keymaster

    ** UPDATE **

    Even with the recent new servers lag was still apparent tonight (Friday)

    We have ordered another brand new dedicated server which should improve the situation. We hope to have this in place by Saturday afternoon (GMT)

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